Return Policy

Custom Order: If you are not satisfied with your custom-order journal, you can return the item within 30 days of your ORDER DATE for merchandise credit assuming the terms of our Custom Order Return Policy are met. All custom order returns are subject to a $15 processing fee. For instructions and a custom-order return form, please click here.

If you have questions about returning a custom order item please email customercare@sheicjournals.com

Sale Items- All items purchased on sale are considered FINAL SALE and can not be accepted for return.

Sample Sale Purchases- At certain times of the year we offer ready made journals. These items are considered FINAL sale and are NOT returnable.