FAQ/Help

Sales Tax

Sales tax is applied based upon the location to which the order is being placed.

Privacy Policy

We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

We do encourage you to sign-up for our mailing list. These emails provide you with advanced notice of sales, new merchandise, and other events. You have the freedom to add or remove your name from our list at any time.

Securing credit card information

Your credit card information is safe when you shop on our website. When you input your credit card number at checkout our Secure Socket Layer technology encrypts your number along with your other order information and sends it to us through a secure server. This website uses a Secure Socket Layer provided by VeriSign and you can check the security of your connection during checkout. Look for the unbroken key or closed lock at the bottom of your browser window which indicates SSL is active.
All purchases are billed to your credit card upon placement of your order online.

Care Instructions

Leather: The leather (exterior) portion of your journal should be cleaned with mild soap and water. Do not use alcohol based cleaners.

Fabric: The fabric (interior) lining of your journal can be sprayed with a protective spray to keep your journal looking clean and new. You can spot clean the fabric. It’s best not to rub the area. Our recommendation would be to blot the area with a clean cloth or paper towel. This will help soak up any excess liquid and reduce the potential of a seeing a spot after the area has dried. Test a small area of the fabric in an inconspicuous place before treating your stain.

Colors & tones of fabrics online

A picture is worth a thousand words but on the web it can tell a different story. All the pictures you see of the fabrics and vinyls were scanned images. The colors and tones that you see on your screen may vary slightly from the physical fabric depending on your computer screen resolution. Every effort has been made to ensure that the images you see are color balanced correctly and show as they appear in person.

Fabric choices

Only fabrics that are currently being offered on our fabric palette can be used when creating your journal. If at one time there was a fabric you saw on our site but you no longer see it as available, it means that we have run out of that fabric and will be replacing it with another option. Just as fashions change we will be updating our selections frequently.